Welcome to FUSE Next! This guide outlines our standard billing process, what to expect during your implementation, and how we handle your initial and ongoing invoices.
▶️1. Initial Setup and Fees
To get started, we collect the one-time implementation or setup fees for all the items approved in your Statement of Work (SOW).
To ensure a seamless transition, this initial payment also includes the first month of service.
⚙️2. Implementation and Preview Phase
During this period, FUSE Next will work closely with your team to:
Establish necessary system connections.
Confirm design elements, review search results, troubleshoot any challenges, and offer our best practices along the way.
Provide you with a preview environment for testing prior to the official launch.
Point of interest : You can expect the journey from our initial kickoff meeting to launch to take an average of 12 weeks.
💳3. First Monthly Invoice
Since we have already received your first monthly invoice payment, your FUSE Next monthly billing will begin as soon as your FUSE Embed code is provided to you, and one of the following conditions is met:
Source Connection: FUSE Next is connected to the sources outlined in your Statement of Work (SOW), or we have connected to at least three sources within your SOW.
Time Elapsed: 120 calendar days have passed since your first successful connection to a content source.
💲4. Payment Methods
We process all our payments through Xero and Stripe to ensure secure and convenient transactions.
Accepted Payment Options
You can use any of the following payment methods:
ACH / Bank Transfer (Preferred)
Credit Cards (Visa, Mastercard, American Express, Discover)
Important Note: Setting up automatic payments (Auto-Pay) is highly recommended for smooth and uninterrupted service. Your first invoice will include clear, step-by-step instructions on how to set this up.